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28 & 29 Floor, Sunshine Tower, Senapati Bapat Marg, Dadar West, Mumbai, Maharashtra-400013, India
Gujarat
701 & 701B, Signature Building, Block 13B, Zone 1,GIFT SEZ, GIFT City, Gandhinagar, Ahmedabad
Dubai
Office 307, 3rd floor, South Tower, Emirates Financial Towers, DIFC, Dubai, U.A.E.
Singapore
20 Bendemeer Road, #03-12, BS Bendemeer Centre, Singapore – 339914
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Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email Id | Working Hours |
|---|---|---|---|---|---|
| Customer Care | Rupesh Rahate | Sunshine tower 28 floor, office 28. Senapati Marg, Dadar West Mumbai 400013 |
+91 8928490925 | rupesh.rahate@dovetailindia.com | 10am to 5pm Mon to Fri |
| Head of Customer Care | Anim Mehta | Sunshine tower 28 floor, office 28. Senapati Marg, Dadar West Mumbai 400013 |
+91 8928490950 | anim.mehta@dovetailindia.com | 10am to 5pm Mon to Fri |
| Compliance Officer | Smruti Kanitkar | Sunshine tower 28 floor, office 28. Senapati Marg, Dadar West Mumbai 400013 |
+91 9324502898 | smruti.kanitkar@dovetailindia.com | 10am to 5pm Mon to Fri |
| Designated Director | Ranjan Kanade | Sunshine tower 28 floor, office 28. Senapati Marg, Dadar West Mumbai 400013 |
+91 8928491274 | ranjan.kanade@dovetailindia.com | 10am to 5pm Mon to Fri |
In absence of response/complaint not addressed to your satisfaction, you may lodge complaint with SEBI at https://scores.sebi.gov.in/ or Exchange at https://www.mcxindia.com/Investor-Services , https://investorhelpline.nseindia.com/NICEPLUS/, https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx . Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
